...that hopefully, if done right, will pay off by reducing the support burden, widening your site’s SEO reach and generating new leads that otherwise wouldn’t have been landed.
source https://medium.com/plugin-developer/how-to-build-a-lightning-fast-support-knowledge-base-the-complete-guide-for-a-scalable-3a5046cac182?source=userActivityShare-3db95bcc4c66-1477537883
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